WCIT Charity IT Award 2018
WCIT Charity IT Award 2018

The Worshipful Company of Information Technologists (WCIT) and its Charity (the WCIT Charity) see technology as a force for good. In 2018, the WCIT Charity offered its first ever Charity IT Award of £750,000 to champion the transformative power of IT to help charities have a bigger impact on people’s lives.

The WCIT Charity set out to identify an outstanding charity running a project that uses the innovative nature and power of IT to tackle clearly identified needs of either young people’s education or those contending with disadvantage, disability or social exclusion.

From a strong field of 76 submissions the independent judging panel selected five finalists for the award. Following a detailed due diligence process and the finalists presenting their ideas to the WCIT membership, the judging panel reached a decision:

Two charities, CALM (the Campaign Agains Living Miserably) and Missing People have jointly won the WCIT Charity IT Award 2018. Each will receive a grant of £300,000 as a result of their win. Please click here for the full press release.

Both winning charities face the problem of rising call and online chat volumes with insufficient human resources to meet beneficiary need. They are therefore both seeking to make innovative use of chatbots supported by Artificial Intelligence and Machine Learning to prioritise the calls and increase the number of enquiries successfully handled.

The winning projects have inspired the WCIT to create what has been provisionally called The Artificial Intelligence Learning Exchange, to take on a leadership role in the use of Artificial Intelligence in the charity sector. Among the WCIT’s 800 members are leading practitioners in the AI and security sectors, and their skills will underpin this initiative. The WCIT Charity will invest in and provide support for this new initiative to ensure an approach that quickly promotes collaboration between the winners and shares learning with the wider charity sector.